Need a different size or changed your mind? We accept eligible returns and exchanges within 30 days of delivery.
- Ensure your items are unworn, undamaged. All tags must be on apparel and accessories, shoes must be in the original box.
- Click the “Make a Return or Exchange” button, enter your order number and postal code.
- Select the item you want to return or exchange.
- Print the shipping return label and mail your order.
- After inspection, we’ll send your exchange or refund back to your original payment. Allow 7-10 business days to process.
- If you have any questions, please reach out to support.us@vessi.com
Note: Returns are pending until inspected by our team. An exchange request doesn’t guarantee the product. If it’s unavailable, we’ll let you know.
Make a Return or Exchange
FAQs
What is your return & exchange policy?
What else should I know before making a return?
Can I return an online purchase in store?What is the return policy for purchases made in a Vessi store?
Can I return a sale merchandise purchased in store?Can I return Vessi products purchased from another retailer?When will I receive my refund or exchange?How do gift card refunds work?Need to Make a Warranty Claim?
Ready to start a return or exchange?
Help Center
Speak to us via live chat, or visit our FAQs for common questions.Live Chat